Numeris Support

Contact us

For a game problem or feedback, email support@magicoregames.com. Include your phone model, Android version, the Numeris version shown in Settings → About, and the steps that caused the problem. A screenshot can help; crop out personal information. Do not send passwords, card details or your full save file.

Learn the rules

Open Settings → How to play, or use the How to play link on the home screen. The guide shows groups, collecting, combos, board rules and powers. Features become available as you progress.

Progress and Google Play Games

Numeris saves on your device. When Google Play Games is connected, it also supports automatic backup and restoring a compatible save on the same account. Check Settings → Game save for its status. Achievements has a Google Play connection option. There is no separate Numeris account or email/password sign-in.

For missing progress, first check that you are using the same Play Games account and have an internet connection. Avoid resetting the game or clearing app data while investigating. An unfinished upload or unavailable backup may prevent recovery of the latest progress. A local reset can replace the cloud copy when it synchronizes; it is not a Google data-deletion request. See data deletion instructions before removing data.

Ads and rewards

This version supports rewarded ads and ads between completed levels. The banner is off by default, and there are no real-money purchases. An ad may be unavailable because of eligibility, privacy settings, network conditions or the provider’s inventory. A reward is granted when the app receives the provider’s earned-reward result; closing before earning it does not grant the reward. If a completed reward seems missing, tell us its approximate time and which reward you chose.

Test ads are for development or designated test devices. Being in an open or closed Play test does not by itself mean every ad is a test ad.

Data, ads and notifications

Game and advertising-result measurement starts enabled after first-time setup on new installations; an earlier disabled choice is kept. Change it through Settings → About → Data use. This does not change gameplay or rewards. Ad preferences, when available in About, controls the separate advertising privacy choices. Notifications have their own Settings switch and Android permission.

For the data involved and the limits of these switches, read the privacy policy. Send privacy or deletion requests to privacy@magicoregames.com.

Getting the game

Use Numeris’s official Google Play listing or the test invitation shared with you. Availability depends on your country, device and the active release or test track. A test invitation does not promise worldwide public availability.